Currently, Polybags send over 100 consignments a day, contrasting in size from a box to many pallets and so we have set up our delivery systems to deal with this wide range.

Orders less than a pallet (we term ‘box’ deliveries although often rolls!) are picked immediately into a cage for maximum protection. This cage is directly loaded onto our hub courier and not emptied until put into another cage for delivery to your local depot.

All the delivery drivers are self employed and so ultimately responsible for the condition of their goods delivered. Combining this with our use of high quality boxes and roll wrapping we receive almost no complaints due to damage in transit.

Pallet orders are collated, labelled and stretch wrapped in-house before being loaded onto the courier lorry. We restrict pallet height to sensible levels and use various types and sizes of pallet depending on customer needs. Again, we have minimal problems as a result.